Question

Dunkin' donuts garners​ consumers' feedback and opinions to help determine which products to create. this is an example of the​ ________ functional area of business.

Answer 1

The answer to this question is: marketing
Through marketing, a company will develop some methods in order to penetrate the market and increase brand recognition among its potential customers.
Marketing team will use the data from the feedback in order to make future change for the product so it could be easily accepted by the customers

Answer 2

Marketing is the answer hope i helped