atmkeyyy atmkeyyy 30-05-2023 Business contestada What is the best answer if a customer has a better price with the competition? A customer informs that they have found a competitive provider who can offer service for less than what ADT currently offers. What do you do? Transfer the customer and have them speak further with account management. Ask the customer for key features of the competitor and highlight how your offerings compare with overall value. Explore the pricing differences with the customer and look for additional discounts that could be provided.
