in a busy dmv office, a customer will have to wait in one line to complete the application (the first service stop), queue again to take the test, and finally go to a third counter to pay the applicable fee. in this case, it is a system. a. multiphase b. m/m/1 c. m/d1 d. m/m/s

Respuesta :

The correct option is a. Multiphase system. In this queuing model, A queue is a group of individuals standing in line while they wait for a certain service or item to become available.

So, a system is said to be multi phased if it has multiple service facilities at each step, allowing for simultaneous service of multiple customers.

A set of guidelines known as queue management aims to manage consumer flow and improve the queuing experience.

Although we typically only consider how long lines affect frequent visitors, everyone benefits from effective queue management, including consumers, managers, and top-level administration.

The number of channels (or servers) and the number of service phases are the two key factors in queue management. Firstly, consider channels as the number of stations you can watch. Secondly, consider phases as the number of steps necessary to receive full service and channels as the number of stations where you receive service.

Each parameter has a single (one) or multivalue range (several).

To learn more about queuing model  click here:

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