Question

A grocery clerk helps a customer with purchases to their car. The customer thanks the clerk, who responds not a problem (or no problem). When communicating with others, why might this response be ineffective? What could be said instead? Why do some people adopt these kinds of conversational phrases instead of more conventional responses, like you’re welcome, or happy to help? Write a well-written paragraph to answer the above questions.

Answer 1

The responds not a problem (or no problem) is ineffective because it does not really show that one has accepted the appreciation given.

• What could be said instead is "You are welcome" .

Why do some people adopt these kinds of conversational phrases?

People do accept this conversational phrases instead of more conventional responses because it is what is commonly used in the society and they see it as the right thing to use.

Therefore, The responds not a problem (or no problem) is ineffective because it does not really show that one has accepted the appreciation given.

• What could be said instead is "You are welcome" .

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