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Assume you are a manager at nordstrom, a department store with high social demands as a result of its strong focus on customer service. You already assess cognitive ability for incoming employees, but now you also want to obtain measures of personality. Of the big five, which of the following two factors would be the most valid predictors of performance?.

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People often have different kinds of personality. Conscientiousness and extraversion are the two factors would be the most valid predictors of performance.

What is Organizational Culture at Nordstrom?

Nordstrom is known to be a firm that gives employees the right to handle situations on their own pace. Organizational culture is regarded as the heartbeat of a company, as it embodies the values, attitudes, relationships, etc., that pushes a company in their business.

The relationships of extraversion is said to be based upon the level of conscientiousness. The more the extraversion as it leads lead to increments in performance among people that are high-conscientious.

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