which fact left out of this account most clearly suggest that the account is biased

Answer:
So I think that the answer is (D)
Explanation:
because in the text it makes MR. Glass seem like he does not care but D shows that he was off assisting people in need of help clearly showing that who ever wrote the text does not like Mr. Glass or think very highly of him
esto es una suposición iv hizo una conjetura