The point that Amy Tan was trying to make in her example of her mother and the hospital is this:
- The imperfect expression of language can limit the perception of an individual by others and the quality of services they receive.
In her reflective essay, "Mother Tongue", Amy Tan cited the example in the hospital where her mother was given a shabby reception by the staff because of her limited expression of the English Language.
It was not until her daughter Amy who spoke good English arrived, that she was attended to properly and assured that her concerns will be addressed.
In citing this example, Tan was showing the negative effects that could result because of having a limited expression of a language.
Language is powerful, so, a poor grasp of it can result in poor quality of services received and other limitations in life.
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