Answer: Option First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.
Explanation:
First line managers are the managers to whom the subordinates immediately report. They are mostly concerned with the productivity of the employees. They monitor and control the activities of the employees. The possess the technical know-how skills. They also have human relations skills to get the job done.
The top level managers use their conceptual skills to implement them in the strategies, decision making and planning of the organisation. Top level managers also take time to review the human relations in their organisation.
