Answer: someone who is exhibiting EMPATHY would try to make the situation better
Explanation:
Empathy can be described as being able to feel what another person is going through by placing one's self in that person's shoes.
In this scenario, being empathetic by saying something along the lines of "I understand how you feel" would show the friend that you understand where they are coming from and that would make them feel better.
This would be better than a "I'm glad you told me about that. Thank you".
