Question

The ______ approach gives upper management a quick but thorough view of the organization via four indicators:
customer satisfaction,
internal processes,
innovation and improvement activities,
and financial measures.

Answer 1

Answer: Balanced scorecard

Explanation:

The balanced scorecard is referred to as the strategy administration management method. It is also known to be a semi structured report. It is foremost utilized by the employees i.e. managers of the organization in order to keep the records of implementation and enforcement of the activities, which are undertaken by their employees within the authority and control , so as to monitor the circumstances arising from this.