Question

Eloise has never stocked any organic products, and her sales have always been fine. She also doesn't see any reason to allow customers to pay with their smartphones, since cash and credit cards have always worked perfectly well. Other stores have started stocking bags of organic chips and have converted their cash registers to accept a smartphone payment system, and their profits have increased. However, Eloise thinks that making these changes would just be more trouble than they're worth.

Answer 1

Answer:

She is perpetuating the status quo.

Explanation:

In the matter Eloise is perpetuating the status quo, because she is satisfied with the position she is in the market, and since her sales have always been good, she sees no reason to accept more modern payment methods. But in parallel, companies that included smartphone payment options increased their profitability. Therefore the question leads us to realize that the stability that Eloise believes in her business is not ideal, since in perpetuating the status quo, there are no options for growth or foreseeing a possible crisis.