Respuesta :
The correct answer is "B".
Regarding commercial practices, it is always more important to keep the focus on the more important calls, as they could represent more economic benefits to the company. However, if all of the calls are equally important, the second factor that has to be taken into account is the expected length which the calls to clients could take. It is better to increase the probability that the majority of the issues with clients are attended by attending the ones that will take less time first.
The call that has to go in first based on the fact that all of the calls are important is the call to Ms. Winnecuit (5 minutes).
How to get the call that has to go first.
First of all the question tells us that the calls that Preston has to make are all of importance.
Next factor that we have to consider is the length of the calls, from practice the first call to be made has to be the shortest one.
Read more on phone calls here:
https://brainly.com/question/917245
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