Question

Jana is a nursing assistant who cares very much about her patients. Jana is giving her patient Fatima a sponge bath with Fatima’s husband present, which was Fatima’s request. While bathing Fatima, Jana overhears her saying how she wished she could see her mom. Jana looks up Fatima’s chart and finds her mother’s phone number. Jana calls the Fatima’s mother, tells her that Jana is very sick, and suggests she come down for a visit. When did Jana most violate her patient’s rights?

Answer 1

She violated her patients rights by looking up her mothers phone number in her personal contact info, then lied about Fatima being very sick.

Answer 2

Answer:

Jana violou os direitos da paciente quando pegou uma informação pessoal (o numero da mãe de Fátima) sem a autorização do paciente.

Explanation:

Nurses and no health professionals can violate patients' rights regarding personal information. Jana, though well-meaning, violated Fatima's rights by taking her mother's number (which is a personal data) without her permission and calling her mother. Jana's action would not only be considered a violation of rights if Fatima had willingly given her mother's number to Jana.

That is, since the patient's personal data belongs, only the patient can decide, a priori, who wants to inform them. If the patient does not report this data to the nurse, it cannot be used.