The answer is true. One
way you can measure the success of an establishment is by the positive feedback
that people give to an institution. This
can be seen by the courtesy they greet their clients, the speed and delivery of
their service and the quality of their service to those who avail it. When
people are more than satisfied with what you provided and how you treat them,
they will come back again. They will also
invite others to try what you offer.
Soon, word of mouth would spread and more people will ask for your
service.