Claudia has just received devastating news about her semi rig. things seem very bleak because a fire in her neighborhood spread to her semi and destroyed it. driving the truck is her only means of earning money. claudia has many debts to pay off and is expecting her fourth child. when she hears the bad news, her heart rate zooms and she feels faint, like she is in shock. according to seyle's general adaptation syndrome, she is in phase 1, also known as: