x2 - 16x + 60 = -12 1. First subtract 60 from each side x -16x = -72 2. Next add 64 to each side. (You add half of 16 squared) x^2-16x+64=-8 3. Next you factor. (x-4)^2=8 4. Take the square root of both sides. x-4=+/-sqrt(8) 5. Add 4 to both sides. x=4+/-sqrt(8)