There are 14 marbles in the bag, and we either want to get 0 or 1 cracked one (out of 2 cracked marbles) in 4 draws. Since there are 12 uncracked marbles and 2 cracked ones:
To get 0 cracked marbles, there are 12C4 ways (to draw 4 marbles out of the 12 uncracked ones only). 12C4 = 495 ways
To get 1 cracked marble, we need 3 to be from the 12 uncracked ones, and 1 from the 2 cracked ones. This means there are 12C3 x 2C1 = 440 ways
So the total number of ways is 495 + 440 = 935 ways.