Respuesta :
Jen's experience is an example of prejudiced. A prejudiced is being described as having an unfavorable opinion towards a person or a group without having to have the full knowledge of a specific thing. Jen is likely experiencing this because her boss has expected her to be able to communicate with any Asian, without having to have the full knowledge that not all Asians speaks the same language.
Jen's experiences are an example of stereotyping. Jen's boss has a preconceived notion in his or her head about Asians and language. She is, for some reason, under the impression that there is a single universal language in which all Asians speak, and is unaware of the fact that there are second-generation Asian Americans that do not, in fact, speak any language other than English, let alone every Asian language.