A new retail associate in another department asks you about the features of the merchandise in his department. You just explained all of this to him the day before. What would you do?
The best way in handling this is by explaining it to the person again in a clear and understandable manner in which you wouldn't leave without him or her repeating or assuring that he or she does understands the topic that he or she finds difficult to understand. It is needed that a person who is being asked by the new retail associate should be understandable for the person is new at his or her department and needs some people to guide him or her through.
I would tell them one more time, make sure they aren't just watching you explain it but they're doing what you say to do as you explain it this time, perhaps. Make sure they really understand what they're doing and ask if they have any questions.
