Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I worked so hard on that and now it was all a waste of time.” Peter: “Don’t worry, you can always enter again next year.” Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!” What communication difference (or differences) led to the misunderstanding between Lucy and Peter?
Lucy and Peter’s conversation reflects the emphasis women place on emotions and the emphasis men place on problem solving. Lucy expected Peter to understand her emotions while Peter offered a solution to the problem.