The answer in the first question is exhaustion because this is the tendency where a person feels mental fatigue or physical due to the stress or tiredness that they are experiencing. In which it could be associated with what the person is experiencing in the first question because prolong stress causes an individual to feel extreme physical fatigue that could be referred to as exhaustion which is letter c.
The answer in the second question is emotion-focused coping. This is a way of coping up with stress or emotional distress in means of having to distract the self from having to think the problem or the stress that he or she is experiencing.