Which sentence illustrates an appropriate tone and vocabulary for a letter of complaint? Your product is completely worthless! The XYZ broke the first time I used it. Your new XYZ isn’t worth the package it came in. XYZ should be called WHY instead, because why would anyone want it?

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20-11-2017
English

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Which sentence illustrates an appropriate tone and vocabulary for a letter of complaint? Your product is completely worthless! The XYZ broke the first time I used it. Your new XYZ isn’t worth the package it came in. XYZ should be called WHY instead, because why would anyone want it?

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foxrau102030 foxrau102030 · Answer 1 · 2018-12-20T22:43:53+01:00

I think that a letter of complaint should not be unnecessarily aggressive or insulting: after all, the people reading it are probably not responsible for the failure, but are just employed by the company.

I would recommend to stay away from the agrressive tone in:

Your product is completely worthless!

Your new XYZ isn’t worth the package it came in.

And of the passive aggressive tone in:

XYZ should be called WHY instead, because why would anyone want it?

So the best answer is:

The XYZ broke the first time I used it.

bornfor04 bornfor04 · Answer 2 · 2021-02-25T20:32:14+01:00

bornfor04 bornfor04

25-02-2021

Answer:

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