Respuesta :
The author describes the conflict, because Francis may be late to his appointment.
Answer: A) Setting.
Explanation: The setting of a story is the time and place where the story is developed. It also can be the description of the general atmosphere in the story. In the given passage we can see that the author is describing the setting with phrases like "The sun beat down on the pavement, causing a mirage on the road ahead" which describes some characteristics of the place (including the weather) and "Francis looked at his watch. It was noon" which describes the time.