Question

Which of the following phrases can help resolve conflict?
о
a. I understand what you're saying.
b. You should get professional help.
c. I have had that happen to me.
d. You need to be stronger.

Answer 1

Final answer:

Utilize empathy and active listening with 'I' statements and problem-solving in conflict resolution.

Explanation:

Empathy, active listening, and positive language are crucial in resolving conflicts. Using 'I' statements instead of 'You' statements can help express feelings and needs clearly. Additionally, focusing on solving the problem rather than blaming the other person is key in conflict resolution.

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