When defining the problem during the conflict resolution process, the most appropriate statement would be:
b. "I feel like we are not communicating well."
Explanation:
1. This statement focuses on expressing your own feelings and perception without blaming or accusing the other person.
2. By using "I feel," you are taking ownership of your emotions, which can help facilitate a more constructive dialogue.
3. It encourages open communication and allows the other person to understand your perspective without feeling attacked.
4. This approach promotes a more collaborative problem-solving process by fostering empathy and understanding between both parties.
Therefore, option B, "I feel like we are not communicating well," is the best choice when defining the problem during conflict resolution.
