daveankatie5201 daveankatie5201
  • 31-08-2017
  • Business
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At zappos, customer loyalty programs are critical for success. companies use loyalty programs to influence which of porter's five forces?

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Erudite1
Erudite1 Erudite1
  • 08-09-2017
Companies use loyalty programs to influence BUYERS' POWER.
Customer loyalty programs are designed to reward customers and to encourage them to remain faithful to the company brand. The rewards the customers received encourage them to continue patronizing the company.
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