Question

Read the scenario, A manager wants to hire a new technician for the help desk that typically assists clients with simple computer problems over the phone. and then answer the question that follows.

Who is the manager most likely to hire?

a visually oriented graphic designer with a strong attention to detail

a business oriented, team player with good financial skillsa tough-minded, computer programmer with advanced computer skillsa customer service oriented, problem solver with strong communication skills

Answer 1

The correct option is this: A CUSTOMER SERVICE ORIENTED, PROBLEM SOLVER WITH STRONG COMMUNICATION SKILLS.
The person the manager will hire should be someone who can come down to the level of the clients [who probably know little about computer] and tell them what to do in clear words in order for them to solve their computer problems. The person has to be a great communicator.

Answer 2

Hey. the correct answer is D