Question

Use of social media tools and other new technologies to facilitate training-related communications is:

Answer 1

The answer is ineffective. Though it could cause advantages to people, it also gives disadvantages into making it ineffective as this tools could confuse learners and overwhelm them if they are set on real life or base in situations where these tools couldn't help them. 

Answer 2

The answer is: Training support technologies

Training support technologies is used to minimze time spent manually through human labors during the teaching process.

For example, with training support technologies, the trainers do not have to be physically present in the room with the students and the materials could be pre-pared without having to write anything on boards over and over again.