sharonbland1219 sharonbland1219

01-08-2017
Social Studies

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Brian has adopted a sandwich approach to delivering negative feedback: good news–bad news–good news. in other words, he opened by asking for davey's ideas and emphasizing his concern for davey, then he spent several minutes talking about negative feedback, and he concluded with positive news about helping davey get promoted and gain new opportunities contingent on his performance. overall, this approach can be best summarized in what way

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andriansp andriansp

07-08-2017

this approach can be best summarized in: De-emphasizes consequences
In news delivering, this approach soften the bad news (make the bad news seem somehow okay to prevent the news receiver from feeling bad,)
Even though it psychologically less harsh, this approach has the tendency to encourage bad performance from te team members

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