1. Identify a problem or opportunity. 2. Gather information. 3. Analyze the situation. 4. Develop options. 5. Evaluate alternatives. 6. Select a preferred alternative. 7. Act on the decision.
The steps in the decision-making-process are to define the problem, gather information and resources, list options, weigh and compare options, make a decision, make a plan of action, and evaluate the decision.