Answer:
5 calls
Step-by-step explanation:
You want to know the number of calls that will take 15 minutes to route if it takes 6 minutes to route 2 calls.
The number of calls and the number of minutes is proportional. For Sam to spend 15/6 = 2.5 times as long routing calls, sam will need to route 2.5 · 2 = 5 phone calls.
Sam has to route 5 calls to spend 15 minutes on the phone.
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Additional comment
You can write the proportion as ...
calls/time = 2 calls/(6 minutes) = N calls/(15 minutes)
N = (15/6)(2 calls) = 5 calls
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