Question

Given the following data at the drive-through of a bank, what is the processing line of the second customer?

customer 1: arrival time 8:06 service time: 5min

customer 2: arrival time 8:10 service time: 10min

customer 3: 8:15 service time: 7min

customer 4: 8:36 service time: 2

a) 20min
b) 15min

c)11min
d)10min

please explain your answer

Answer 1

C) 11min is the processing line of the second customer

How to find the processing time ?

The workflow engine's processing time for all internal and external events can be calculated by adding up their respective processing times and dividing the result by the overall number of events. For instance, internal events could include conditional actions, the execution of Agile Parts, etc.

The processing time of the second customer can be found by the formula :

= Waiting time + Service time

The Service time is given on the table to be 10 minutes.

The waiting time would be :

= Time first customer left - Time second customer arrived

= 8 : 11 - 8 : 10

= 1 minute

Customer 2 processing time  is:

= 10 + 1

= 11 minutes

To know more about customer service time, refer:

brainly.com/question/24316631

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