According to Charles Perrow, the two characteristics that distinguish routine tasks from nonroutine or difficult jobs are task variety and task analyzability.
The ability of people to respond to issues that develop during task completion is referred to as task analyzability.
The frequency of unexpected and unusual occurrences that happen throughout a work process is referred to as task variability . Due to high variability, many tasks are unique and people frequently cannot forecast problems in advance.
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According to Charles Perrow, the two characteristics that distinguish routine tasks from nonroutine or difficult jobs are task variety and task analyzability.
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