In a classic study of legal disputes and grievances, it was suggested that these disputes tend to be transformed through a process of "naming, blaming, and claiming".
• Naming occurs when parties in a dispute label or identify a problem and characterize what it is about.
• Blaming occurs next, as the parties try to determine who or what caused the problem.
• Finally, Claiming occurs when the individual who has the problem decides to confront, file charges, or take some other action against the individual or organization that caused the problem.
A classic study of legal disputes suggested that disputes tend to transform through a process of “naming, blaming, and claiming.”
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