how should you respond? check all that apply. explain why the problem occurred and what you did to resolve it. describe the problem and apologize. tell the representative he is to blame and hang up the phone. ask the representative to call back when he is no longer upset.

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30-11-2022
Social Studies

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how should you respond? check all that apply. explain why the problem occurred and what you did to resolve it. describe the problem and apologize. tell the representative he is to blame and hang up the phone. ask the representative to call back when he is no longer upset.

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Tutorconsortium224 Tutorconsortium224 · Answer 1 · 2022-12-03T10:16:07+01:00

Call the person you need to apologize to, describe the issue, and explain how it will be fixed when you are doing damage control. Hence, options (a and b) are relevant.

Give a brief account on business ethics.

Corporate governance, insider trading, bribery, discrimination, corporate social responsibility, fiduciary duties, and many other potentially contentious topics are only a few of the topics covered in the study of business ethics. Business ethics occasionally serve as a fundamental guideline that businesses can go by to win the public's acceptance. The law frequently serves as a guide for business ethics.

Business ethics make guarantee that there is at least a minimal level of trust between customers and different types of market participants with enterprises. For instance, a portfolio manager must treat the portfolios of family members and small business owners with the same deference as their wealthier clients. These kinds of procedures ensure that the public is treated equitably.

The idea of business ethics first emerged in the 1960s when businesses started to recognize a growing consumer-based culture that expressed worries about the environment, social issues, and corporate responsibility. A defining feature of the decade was the heightened attention on "social issues."

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