reactions to conflict the later part of this chapter discussed the types and causes for conflict as well as how people react to conflict. this exercise asks you to apply this material to conflicts you have had in your work experience.

Respuesta :

Information conflicts, values conflicts, interest conflicts, interpersonal conflicts, and structural conflicts are the five basic causes of conflict.

Information conflicts, values conflicts, interest conflicts, interpersonal conflicts, and structural conflicts are the five basic causes of conflict.

Conflicts over information occur when persons have conflicting or incomplete information or disagree on the information's relevance. Parties may be able to resolve discrepancies in information if they are given enough time to be heard and are facilitated by a neutral party in a respectful environment.

When people hold actual or perceived incompatible belief systems, values conflicts result. Conflicts occur when a person or group tries to impose its values on others or asserts exclusive ownership of a set of values. Values may not be negotiable, but they can still be discussed and people can learn to coexist peacefully and coherently.

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