Process owners are empowered employees that have the authority and responsibility for improving the organization's business processes. This statement is true.
What is business processes?
A business process, business technique, or business function is a set of connected, organized activities or tasks performed by humans or machinery in a certain order to generate a service or a product for a specified customer or consumers.
A business process is a group of interconnected actions that culminate in the supply of a service or good to a customer. Another definition of a business process is a series of tasks and activities that, when finished, will achieve an organizational objective.
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