After sensing and interpreting a message, the salesperson should begin evaluating the message before responding to it.
In order for children to develop healthy relationships of their own, active listening is a crucial skill. Healthy relationships are built on active listening. By practicing it in your own relationships and having discussions with your children about what it means to be a good listener, you can teach active listening.
Active listening entails paying close attention to the other person and making an effort to comprehend what they are saying. The goal of active listening is to seek clarification and a deeper understanding by reflecting back what you hear or by asking questions when you don't understand something. It does not involve thinking about your own reaction to what you are hearing.
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