The first context describes the meaning of benign as being kind, thus option a is correct and in part b the phrase that gives clue to support answer is to "smile on me", thus option b is correct.
The context stated is Mrs. Flowers ( from I Know Why the Caged Bird Sings), the paraphrase describes about the gentle nature of Mrs. Flowers. The character was the aristocrat of Black Stamps. The author describes about pride, personality, humble nature and grace Mrs. Bertha Flowers persisted. Since the adjectives used for describing the character of Mrs. Flower is warm- hearted and gentle.
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