Question

a staff calls the help desk describing there is nothing showing on their display. which of the following is not a valid support approach? a. check whether the monitor is connected to the computer. b. check whether the usb is plugged into the monitor. c. check whether the computer is plugged in. d. reinstall the video driver.

Answer 1

Since the staff calls the help desk describing there is nothing showing on their display, the option that is not a valid support approach is option a. check whether the monitor is connected to the computer.

Why is your monitor not displaying?

Monitor gives users the opportunity to engage with computers by displaying images, text, and videos in real-time. It has a screen, a power source, a button to change the screen's settings, and a shell to house all of these parts.

In the above case, Verify the data cord. Make that the data transfer cable from the computer to the monitor is plugged in properly. It needs to be firmly and completely inserted. While most modern displays use a DVI or HDMI cable and port, older monitors still use a VGA wire. Verify that the wire is attached to the proper video port.

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