Given:
[tex]\begin{gathered} mean(\mu)=32 \\ Standard-deviation(\sigma)=5 \end{gathered}[/tex]To Determine: The probability that a randomly selected customer will have to wait less than 21 minutes, to the nearest thousandth
Solution
Using normal distribution formula below
[tex]P(Z<\frac{x-\mu}{\sigma})[/tex]Substitute the given into the formula
[tex]\begin{gathered} P(Z<\frac{21-32}{5}) \\ =P(Z<-\frac{11}{5}) \\ =P(Z<-2.2) \end{gathered}[/tex][tex]\begin{gathered} P(X<-2.2)=1-P(X>-2.2) \\ =1-0.986097 \\ =0.01390345 \\ \approx0.014(Nearest\text{ thousandth\rparen} \end{gathered}[/tex]Hence, the probability that a randomly selected customer will have to wait less than 21 minutes, to the nearest thousandth is 0.014