He added 4 to both sides:
[tex]\begin{gathered} 4x-4+4>20+4 \\ 4x>24 \end{gathered}[/tex]He divided both sides by 4:
[tex]\begin{gathered} \frac{4x}{4}>\frac{24}{4} \\ x>6 \end{gathered}[/tex]However he got:
x < 6
He flipped the inequality sign which is incorrect since he is not dividing by a negative number