Given the following question:
[tex]\text{ Area to its left = 11.9\%}[/tex][tex]11.9\div100=0.1190[/tex]11.9 as a decimal is 0.1190
To find the z score we have to use a standard normal table, where 0.1190 is mentioned with the row of -1.1 and in the column -0.08
[tex]\begin{gathered} -1.1+-0.08=-1.18 \\ z=-1.18 \end{gathered}[/tex]