Explanation
Since the mean is 71 inches and a standard deviation of 4.5 inches.
Using the empirical rule
Firstly, for one standard deviation
[tex]\begin{gathered} \mu-\sigma=71-4.5=66.5 \\ \mu+\sigma=71+4.5=75.5 \end{gathered}[/tex]68% of people have heights between 66.5 and 75.5.
We will check then check for two standard deviations
[tex]\begin{gathered} \mu-2\sigma=71-9=62 \\ \mu+2\sigma=71+9=80 \\ \end{gathered}[/tex]95% of people will have height between 62 and 80.