if an employee's primary function in an organization is transforming resources into goods and services, then he or she is involved in multiple choice staffing. financing. marketing. operations management. customer relationship management.

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If an employee's primary function in an organization is transforming resources into goods and services, then he or she is involved in operations management.

Operations management is a branch of management concerned with the design and control of the manufacturing process, as well as the redesign of operational processes in the production of products or services. Operations management (OM) is the management of corporate practices within an organization to achieve the highest possible level of efficiency. Operations management is the managerial activity in charge of overseeing a service's or product's entire production timeline, from the input terminal to the final stage.

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Universidad de Mexico