Respuesta :
The given statement is False as you-viewpoint is actually more effective in building goodwill but it is not by the viewpoint.
So, the correct option is B.
The You-viewpoint will provide you, the message's sender, more knowledge so you can use it to impact the concepts you include and the amount of explanation you provide by taking into account the expertise of the recipient. If you want to meet the business communication goals with every member of a group of receivers of the same message, you must do the most thorough analysis of each group member.
Every effective communication attempt comes with a point of view by default. Consider your communication's point of view as its voice, tone, and personality. Your point of view influences not just what you say but also how you behave. It affects how your audience interprets the message and how it is delivered.
Learn to know more about viewpoints on
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