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In the balanced scorecard framework, employee capabilities are classified under learning and growth activities

This is further explained below.

Who exactly makes up a worker?

An employee is, in general, a person who is engaged by another for the purpose of receiving money.

Workers make an agreement with their employers that they would fulfill the duties and responsibilities stated by their employers in exchange for monetary compensation.

To summarize, under the framework of the balanced scorecard, learning and development activities are regarded as the overarching category for employee capabilities, which are characterized as lying under the umbrella of learning and development activities.

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