The best advice for Anna is that she sould set an objective addressing what her training program hopes to achieve (option C).
How should Anna improve the training process?
According to the fragment, it can be inferred that the training method that Anna is implementing in the company is wrong because she is not taking into account other opinions about the effectiveness of the model that she has implemented for several years.
Additionally, she has not taken into account that the context and training needs of a company are constantly changing depending on the context and new challenges. Therefore, Anna should reform her training proposal for all departments.
Due to the above, Anna should take into account the opinion of each department and establish goals for each of them so that at the end of the year they have a way to measure the effectiveness of the training and can identify the aspects to improve in this process.
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