The correct answer is b. In the avoiding conflict management style, people have low concern for meeting others and their own needs.
A poor care for oneself and others can be shown in the avoidance style of conflict management, and there is no direct dialogue about the dispute. However, as we shall explain later, avoiding a confrontation can be a sign of great concern for the other in some cultures that place a high value on communal peace over individual goals, including several circumstances in the United States. A general rule is that avoidance doesn't preclude communicating about the conflict. Because there is little information exchanged and the avoiding approach is either passive or indirect, this tactic could be less successful than others.
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