Respuesta :
The statements true about customer success programs are:
c. It focuses on long-term business relationships that have high potential for growth and profitability.
b. A supplier must work intensively with a customer to understand the customer's requirements, internal processes, and the competitive environment.
d. A customer success program involves a thorough understanding of individual customer requirements.
An organization's customer success program aims to apply customer success techniques. But before putting it into practice, you must be certain of the objectives you hope to accomplish.
Identify the true statements about customer success programs
a. the supplier can use the same comprehensive understanding of the competition and strategy for different levels of customers within its supply chain
b. a supplier must work intensively with a customer to understand the customer's requirements, internal processes, and the competitive environment
c. it focuses on long term business relationships that have high potential for growth and profitability
d. a customer success program involves a thorough understanding of individual a customer requirements
e. a supplier works independently to assess the competitive environment and the internal processes to achieve customer success
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